Back to Home

Privacy Policy

Last updated: June 13, 2026

1. Introduction

Run Without Me, a product of Primalogist LLC ("we", "us", "our"), is committed to protecting the privacy of our customers and users. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our services, visit our website at runwithoutme.com, or interact with our platform.

2. Information We Collect

We may collect the following types of information:

  • Contact Information: Name, email address, phone number, and business details provided when you register, contact us, or interact with our services.
  • Communication Data: Records of calls, text messages (SMS), emails, and WhatsApp messages processed through our customer care platform.
  • Usage Data: Information about how you interact with our platform, including pages visited, features used, and actions taken.
  • Device Information: Browser type, IP address, device type, and operating system when accessing our website.

3. How We Use Your Information

We use collected information to:

  • Provide, maintain, and improve our customer care and business intelligence services.
  • Send appointment confirmations, booking reminders, and customer inquiry responses.
  • Deliver AI-assisted support replies for logistics and transportation services.
  • Communicate with you about your account, services, and updates.
  • Analyze usage patterns to enhance our platform and user experience.
  • Comply with legal obligations and protect our rights.

4. SMS/Text Messaging

When you provide your phone number and consent to receive text messages from Run Without Me (operated by Primalogist LLC, DBA "ReachOut"):

  • You may receive SMS messages including appointment confirmations, booking reminders, customer inquiry responses, and account follow-ups.
  • Message frequency may vary based on your interactions with our services.
  • Standard message and data rates may apply.
  • Reply STOP to opt out of SMS messages at any time. You will receive a confirmation message and no further texts will be sent.
  • Reply HELP for assistance or contact us at [email protected] or +1 (678) 992-4848.

Mobile Opt-In Data Protection

We will never sell, rent, loan, trade, lease, or otherwise transfer for profit any phone numbers or personal information collected through SMS opt-in to any third party.

Mobile opt-in consent and phone numbers collected for SMS communications are used solely to deliver the messages you have consented to receive. This data is not shared with any third parties or affiliates for their own marketing or promotional purposes under any circumstances.

5. Data Sharing & Disclosure

We do not sell your personal information. We may share information with:

  • Service Providers: Trusted third-party vendors who assist us in operating our platform (e.g., telecommunications providers, cloud hosting).
  • Legal Requirements: When required by law, regulation, or legal process.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request correction or deletion of your personal information.
  • Opt out of marketing communications at any time.
  • Opt out of SMS messages by replying STOP.

8. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: